Operations Coordinator: Client Service, Inventory and Projects. Maffra base

Help run a busy farm vet practice. School hours, Maffra

Herd Solutions is a rapidly growing veterinary clinical and consultancy business based in Eastern Gippsland. We provide animal health and farm management consultancy and run discussion groups, manage on-farm projects, and provide a clinical veterinary service to beef, sheep, and dairy clients.

We’re opening a Maffra base, and we need capable, tech-savvy people to help the whole business run smoothly for our farmers and vets

Why you’ll like working here

Work that fits your life. 9am to 1:30pm, close to home, with afternoon hours possible as we grow.
Autonomy to develop your expertise. You’ll have the freedom to shape your area, build on your strengths and have your input valued, and the practice will grow around what you bring.
A friendly team. We take the work seriously, not ourselves. A good sense of humour and the ability to fit into a team are real assets here.
Work that matters. Excellent client service means farmers get the products and information they need on time, which keeps farms and animals looked after.
A varied day. You’ll work alongside vets and local farmers and see how a rural practice really runs.
Room to grow. More hours and responsibility as the practice expands.
Pay: Permanent part-time starting at $36 to $45 an hour plus super depending on experience, with the possibility of a rapid pay rise if you fit in well, and more hours if that makes a difference to you

The role

This could be one person working five days a week, or two people sharing it:

one focused on client service and inventory,
one on logistics and projects.

If both aren’t your strengths, please apply. Tell us which suits you.

Either way, the job is helping the whole practice work well, so we all pitch in where needed.

Client service and inventory

Answering phones and emails and making sure clients get the products and service they need on time
Keeping client records accurate in our practice management system
Stock control, ordering, stocktakes, expiry and batch tracking, and managing suppliers
Invoicing and charging queries, with stock and accounts support as you settle in

Logistics and projects

Coordinating farmer discussion groups and farm projects: venues, invitations, RSVPs, attendance and follow-up
Excel tracking of schedules, participants and project data
Social media, posters and flyers for farmer events
Occasional on-farm work

Shared across the team

Booking and managing visits to farms – ensuring the vet’s day flows
Practical tasks such as cleaning, sterilising and restocking vet equipment and vehicles, and some basic lab work
Shop front reception - but as we go out to most of our clients, this is not a major part of the role

What to expect
You’ll run your own area and use your own judgement, working within the practice’s protocols.

Vets deal with emergencies, so plans change. When one happens, you may need to drop what you’re doing to help reschedule visits and keep everyone on track. Your own hours stay the same.

About you

We’re careful about who we hire. We have to be to maintain our team culture. Here’s what we’d like to see from you:

Self-directed and able to manage your own workload, with respect for established procedures
An enthusiastic and easy-to-get-on-with team player, who steps up when plans change
Tech-savvy and keen to adopt new systems
- Ability to use spreadsheets and write professional emails
Experience with a practice management or customer management system. Familiarity with accounting software such as Xero is a plus.
Excellent attention to detail and accurate data entry
Reliable with deadlines
Honest and trustworthy
A good understanding of farming, ideally from a farming background
Current driver’s licence

To Apply

Call 0494 890808 and leave a message with your name, number, which stream you’re applying for, and your answers to the 5 questions on our message bank.

This is the only way to apply – please do not send us a written application or CV at this stage

Applications close 9th November 2026 or before if we find the right person

Not for you?
Win $500!!!

Perhaps now is not the right time - but if you know someone who might be the perfect fit that you can connect with us, then we will give you $500 if you refer us the person who we employ. Either share this ad and ask them to tell us you referred them, or fill out this brief Google Form, and we'll text them. https://forms.gle/VxMTS7eDNZVwTMBw6